FAQ
Frequently asked questions
Does SmartMate provide channels, movies or series?
No. SmartMate is a media player. It does not provide or sell any content. You add a playlist from a provider you have the right to use, and SmartMate plays it.
What is an IPTV playlist?
It is a list of streams, usually supplied as an M3U link or as Xtream Codes login details. Read What is an M3U playlist for a plain-language explanation.
Which playlist types can I add?
M3U playlists and Xtream Codes logins. If you are not sure which one you have, see M3U vs Xtream Codes.
Which devices are supported?
Android phone and tablet, and iPhone and iPad, are available. Android TV is in beta. Fire TV, Apple TV and Mac are coming soon. The Devices page always shows the current status.
Does catch-up work on every channel?
No. Catch-up depends on your playlist provider. SmartMate shows catch-up where your playlist offers it.
Can I hide categories or lock them with a PIN?
Yes. You can manage which categories are shown and protect categories with a PIN.
Does SmartMate support subtitles?
Yes. You can pick from the subtitle tracks that come with a stream while you watch.
Will it work with a very large playlist?
SmartMate is designed to stay fast on big playlists. How a playlist behaves also depends on your device and your provider's server.
Where do I get a playlist?
From your own IPTV provider. We cannot supply, recommend or sell playlists or content. Only add content you have the right to access.
How does activation work?
Activation uses your device ID and a PIN. It opens soon. Until then the Activate page shows the form in a disabled state.
How much does SmartMate cost?
See the Pricing page. Prices shown there are placeholders until launch.