Privacy policy (draft)
Draft last edited
Draft, pending legal review. Bracketed items marked [TO CONFIRM] must be checked against how the product actually works before publication.
Who we are
SmartMate ("we", "us") makes a media player app and this website. SmartMate is a media player. It does not provide or sell any content. Contact: see the support email in the site footer.
What this website collects
This website currently has no accounts, no payment forms and no working activation form. [TO CONFIRM: analytics, server logs and hosting provider.]
What the app handles
- Playlist details you enter (M3U links or Xtream Codes credentials) are needed to load your playlist. [TO CONFIRM: whether these are stored only on your device or also on a server.]
- Device ID and activation data are used to link a plan to a device once activation opens. [TO CONFIRM.]
- Diagnostics and crash reports. [TO CONFIRM: whether any are collected.]
Content you play
We do not host or see the content that your playlist provider streams to you. Your provider has its own privacy practices.
Sharing
[TO CONFIRM: processors such as hosting, payment and email providers.]
Retention and your rights
[TO CONFIRM: retention periods and the rights available in your region, such as access, correction and deletion.]
Children
[TO CONFIRM.]
Changes and contact
We will update this page when the policy changes. Questions: use the support email in the footer.